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Nurtured
by Nicola
Hello, my name is Nicola Batkin, I am a midwife, nurse, and Internationally Board Certified Lactation Consultant based in eastern suburbs Melbourne. With a wealth of experience and compassion, my focus is on supporting families throughout their journey into parenthood.
In Home Mother and Baby Support
- Physical check of mother including wound healing & emotional support
- Examination of baby including a weight if indicated
- Observation and assistance with a breastfeeding
- Troubleshooting any problems together (eg nipple pain/damage, slow weight gain, issues with under/over supply)
- Establishing a managable and practical feeding plan
- Follow up for 2 weeks via phone or text message
COST $250 for initial visit
$150 for follow up
Travel fees may apply
Antenatal Breastfeeding Consultation
- Overview of the benefits of breastfeeding for mother and baby
- Importance of early intitation of feeding at the breast and skin to skin contact
- Empowering you and your partner to become advocates for your baby
- If this isnt your first time breastfeeding, revisiting prior breastfeeding experiences, addressing challenges, and preparing for an empowered breastfeeding journey this time around.
- Antenatal colostrum collection kit
- Development of written feeding plan to supply to birth setting.
1 hour session $200 (either in person or online)
Travel fees may apply
Fourth Trimester Preperation Session
- Antenatal colostrum demonstration and collection kit
- Practical advice around boundary setting with family and friends
- Information and support for physical and emotional recovery after childbirth.
- Guidance on identifying and assembling a strong support network to assist during the postpartum period.
- Education around normal newborn behaviour, what to expect in the first 6 weeks and breastfeeding physiology
- Practical tips for organising and preparing baby care and feeding spaces at home.
- Strategies around becoming an advocate for your baby in the hospital setting to get breastfeeding off to a great start
- Basic baby caring skills (bathing, swaddling, nappy changes)
2 hour session $250 (either in person or online)
travel fees may apply
Nurtured Mother and Baby Package
One Antenatal Fourth Trimester Preparation Session
In Home Consult for Mother and Baby
Two weeks of support via text/phone
Cost $450
Great gift for a mumma to be
Nicola Batkin
IBCLC, Registered Midwife & Mum of Two
About Me
My journey into lactation consulting and midwifery was deeply influenced by my own experiences as a mother of two gorgeous girls. I know firsthand the transformative impact of a strong support system during the early days of motherhood. This personal insight fuels my passion for empowering and educating women, ensuring they receive the support they need to navigate the challenges and joys of of transitioning to parenthood
My commitment to providing families with the most current, evidence-based information to support them on their feeding journey. I firmly believe that informed and empowered parents experience greater confidence and success in breastfeeding
I understand that every family's feeding goals are unique. Whether you're expecting your first child, navigating the early stages of breastfeeding, or seeking guidance for specific challenges, I offer a personalised and practical approach tailored to your individual needs. My empathetic nature, combined with my clinical expertise, ensures that you receive the guidance and support you deserve.
Highly recommend Nicola for pre and post-natal lactation support. She’s friendly, helpful and practical - which is exactly what I was looking for in those new motherhood days when I needed support with breastfeeding. She provided practical advice and reassurance.
- Zoe
Testimonials
Nicola provided lactation support during my first breastfeeding journey with my eldest son. She visited my home in the early days after his birth and as a first time mum, Nicola helped to support me with her gentle confidence and respectful guidance. I really appreciated how she listened to me and gently offered support.
. I wouldn’t hesitate to recommend Nicola!
- ANna
Nicola has assisted me with both of my children and was an invaluable resource in the lead up to the birth and in the newborn weeks. Nicola’s calm, professional and knowledgeable approach , and gave me the tools and confidence to successfully breastfeed my boys. Nicola helped to ensure breastfeeding was enjoyable and bonding experience and I would not hesitate to recommend her to anyone needing a little support.
- meaghan
Terms of Service
Introduction
Nurtured by Nicola Pty Ltd is a company that provides midwifery care, antenatal education and Lactation Consultations.
Nurtured by Nicola - ABN 37125614451Welcome to our website. This Privacy policy statement outlines how “Nurtured by Nicola”' may use information we collect from users that interact with our organisation through this website. If you continue to browse and use this website you are agreeing to accept the privacy policy in relation to your use of the website.
TERMS AND CONDITIONS
These Terms and Conditions also include the Fee Schedule, which can be found here nurturedbynicola.com.au You must read the Fee Schedule along with these terms and conditions.
In making a booking with Nurtured by Nicola you are accepting these Terms and Conditions and Fee Schedule.
Description of service
These Terms and Conditions relate to services provided by Nurtured by Nicola which include antenatal breastfeeding consults, in home lactation support and fourth trimester preparation Services).
Bookings
·By making a Booking, you will be deemed to have accepted these Terms in full, and they will constitute a legally binding contract between” Nurtured by Nicola” and you. Accordingly, if you do not agree with any part or all these Terms you should not make any Bookings for the Services.
·“Nurtured By Nicola” may amend these Terms from time to time for legal, practical or improvement purposes. Each time you make a Booking it is your responsibility to review these Terms and inform yourself of any changes. If you access or make a Booking for any of the Services after any amendments are published on the Website, you are taken to have agreed to those amendments.
·Bookings may be made as an Online Booking or a Phone Booking.
·In relation to Online Bookings, you acknowledge that:
·The Online Booking System (Cliniko) is hosted and administered by a third-party provider and not by 'Nurtured by Nicola”
·Cliniko does not guarantee that the Online Booking System will be available 24 hours a day 7 days a week or that it will be free from errors, viruses or other harmful components. “Nurtured by Nicola” will not be liable if the Online Booking System is unavailable at any time due to maintenance, whether planned or unplanned, or for any other reason.
Fee schedule and Payment
Please read the Fee Schedule outlined here .nurturedbynicola.com.au (under each service)
You accept the Fee Schedule as it pertains to the relevant packages and Services you have booked.
Payment for services can be made via cash or bank transfer
Travel Charges
Appointments booked will incur a travel charge, as set out below. Distance is determined by radius from Glen Iris, Melbourne
0-15Km $0.00
15 or more Kms -$ 2/Km
Deposits
- A non-refundable deposit may be taken on booking your appointment. The deposit can be made via bank transfer. Under no circumstances will the deposit be refunded if the appointment is cancelled by you.
- Please see the Cancellation Policy for procedures should your appointment be rescheduled by you, the client or Nurtured by Nicola
Cancellation policy (cancellation/late cancellation and ‘no show’)
- 48 hours’ notice is required to cancel or reschedule your appointment and not incur additional costs beyond the non-refundable deposit.
- If you cancel your booking within these 48 hours, but no less than 24 hours and do not attempt to reschedule your appointment within 48 hours from your original appointment time, 50% of your appointment fee will be charged.
- If you cancel within 24 hours of your appointment time and do not attempt to reschedule your appointment within 48 hours of your original appointment, 100% of the appointment fee will be charged.
- New appointment times are subject to availability.
- If your appointment is cancelled by Nurtured by Nicola within 48 hours of your appointment time, no financial penalty will be incurred by you.
- If in the event your appointment is cancelled by Nurtured by Nicola and no suitable replacement appointment can be arranged in a reasonable timeframe, your full deposit will be refunded.
No Show Policy
A “No Show” occurs in the event that Nurtured by Nicola arrives at the designated appointment address at the appointment time and you are not there within 15 minutes of the appointment commencing.
1. In the event of a ‘no show’ all reasonable attempts will be made by Nurtutred By Nicola to contact you and make an alternative appointment.
2. If an alternative appointment is not made within 48 hours of the appointment time, 100% of the appointment fee plus travel costs as outlined in these Terms and Conditions will be invoiced to you and payable within 7 days via direct debit
Delivery of Services (e.g. business hours, ongoing support)
Nurtured by Nicola business hours are up to her discretion unless otherwise specified. Correspondence, phone calls and support outside of these hours are at the discretion of the Lactation Consultant. Up to two weeks of text support is available for In Home Consultations between in the hours of 8am-8pm. If additional in home support is required Nurtured by Nicola and client will schedule another visit.
Home Visit Regulations
Nurtured by Nicola will be mindful of respecting your family culture and way of living.
You agree that your conduct must, at all times, be respectful and courteous to Nicola Batkin and to other members of your household during the consultation.
If, at any time, Nicola Batkin is subjected to, or witnesses, disrespectful, offensive, unlawful or argumentative or violent behaviour that causes Nicola Batkin to feel uncomfortable or unsafe, Nicola Batkin will leave the premises and “Nurtured by Nicola” will cancel the Booking and no refunds will be offered.
You acknowledge and agree that “Nurtured by Nicola” is subject to and is required to comply with mandatory reporting laws in relation to child abuse.
Dispute resolution process
Nurtured by Nicola is committed to their clients and their customer satisfaction. If, in the event you are unhappy with the Services provided by Nurtured by Nicola we encourage you to contact us at info@nurturedbynicola.com.au to discuss your complaint and rectify if appropriate.
The code of professional conduct for IBCLCs along with complaint forms, disciplinary procedures and sanction list can be found at https://iblce.org/resources/disciplinary-procedures/
Limitation of Liability
To the extent permitted by law I Nurtured by Nicola, IBCLC reference name Nicola Batkin will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Indemnification
You agree to indemnify, defend and hold harmless Nurtured by Nicola, IBCLC reference name Nicola Batkin from any claim or demand, including reasonable legal fees, made by any third party due to, or arising out of, your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Private Health funds
If you have private health insurance, you are responsible for liaising directly with your private health fund to determine if you are eligible for private health benefits in respect of the services you receive from Nurtured by Nicola IBCLC.
Nicola Batkin
IBCLC, Registered Midwife & Mum of Two
